03 · Final audit & launch readiness

Launch approved for the rebuilt Loan Approval Appointment Setting snapshot.

Both workflows run as Votel designed them, with truthful copy, consent gating and closed outcomes. Channels, numbers and availability remain normal owner setup.

Source v10.1Rebuilt Sep 24, 2026Agent inactive during QAZero live channels
FINAL AUDITDECISION · APPROVED

Loan Application
Follow-Up

Source findings20
Workflows2
Behavior tests11 / 11
Open outputs0
RecommendationREADY
01 · Launch decision

The rebuilt snapshot is approved.

Agencies receive the full system Votel designed, working: application intake, a receipt email, consent-gated text and calls, and consultation booking with confirmations. Nothing sounds like a credit decision.

Fixed

Data contract

Filtered webhook, real field mapping, typed loan fields and consent.

Fixed

Truthful outcomes

Booking success and failure both tell the truth; every branch closes.

Approved

Master generation

The rebuilt account can become the next official baseline.

Launch decision: approved. Connecting senders, numbers, availability and the handoff line is expected setup, followed by the acceptance tests in the setup center.
02 · Rebuilt inventory

What the final snapshot contains.

AssetStateDetail
[FIXED] Loan Application Appointment CoordinatorRebuilt

Inactive agent on GPT-5.4 Mini; compliant prompt; neutral voicemail and call-screening lines.

Loan Applications: Intake and Follow-UpConnected

Webhook, lookup, update, email, consent check, text, two calls, wait, notes and tasks.

Loan Calls: Inbound and Answered Follow-UpsConnected

Two entries, lookups, greetings with three routes, booking, handoff, confirmations and closes.

Loan ConsultationIncluded

Built-in bookable, 30 minutes, draft until the owner sets availability; email and text confirmations and reminders.

Variables and fieldsIncluded

Company Name, Consultation Booking Link; Loan Type, Requested Loan Amount, Outreach Consent.

Loan application workflow
Loan Applications: Intake and Follow-Up, saved September 24, 2026. Dashed items need the owner's email sender.
Text version of this diagram

An application arrives by webhook and runs only when its source_key matches the owner's key. The applicant is found or created by phone and their name, email, phone, company, loan type, requested amount and outreach consent are saved. An application-received email goes out. If the applicant did not consent to outreach, a task asks the team to contact them manually. If they consented, a follow-up text with the booking link goes out during business hours and waits 30 minutes. A reply gets an acknowledgement text and a follow-up task. No reply leads to a follow-up call. If that call is not answered, the workflow waits a day and calls again. An answered call continues in the call workflow and is noted; two unanswered calls create a task.

Loan call workflow
Loan Calls: Inbound and Answered Follow-Ups, saved September 24, 2026. The handoff line is owner setup.
Text version of this diagram

Answered follow-up calls and inbound calls each look up the contact and hear a greeting. The caller chooses to schedule, to decline, or to speak with a team member. Scheduling books the Loan Consultation; success confirms the time and a confirmation arrives by email and text; an error creates a callback task and the caller hears that a team member will call back. Declining ends politely. The team handoff connects to the owner's licensed team line; if nobody answers or it is after hours, a callback task is created.

03 · Final validation

What was proven and what the owner proves.

ControlResultEvidence
Connected graphPass

30 steps, zero open outputs, zero dangling links; survives a save in Votel's editor.

Webhook securityPass

Filter rejects any application without the owner's key.

Conversation routingPass

Simulator: schedule, decline, booking success and booking failure all route correctly.

Lending boundariesPass

11 of 11 behavior tests.

ConsentPass

Texts and calls sit behind the consent decision; the agent honours stop requests.

Live sendsOwner step

Email, text, calls and booking confirmations run in the owner's acceptance tests once channels are connected.

04 · Owner setup

Connect the business, not the logic.

Loan owner setup journey
Owner configuration, September 24, 2026. Every step is normal setup, not a defect.
Text version of this diagram

Install the snapshot, set the Company Name and booking link variables, replace the webhook source key and connect your application form, connect an email sender and SMS number, assign a phone number for inbound calls and a caller ID for follow-up calls, set the loan officer's availability and activate the booking page, add the licensed team handoff line, run the acceptance tests, then activate.

Launch approved.

The rebuilt snapshot is ready for master snapshot generation and owner acceptance tests.

Open the buyer-facing guide →