Launch approved for the rebuilt Restaurant Order & Reservation snapshot.

A customer calls, texts or chats and is asked whether they want to order, reserve a table or ask a question. Questions are answered from the restaurant's knowledge base, never with a guarantee that a dish is allergy-safe, and the customer can move on to an order or a reservation. For an order the assistant asks pickup or delivery, takes the delivery address when needed, then the name, mobile number, items, allergy or dietary notes and an optional receipt email, all saved to the contact. An AI step prices the order only against the owner's menu price catalog. If every item matches, a Stripe payment link is created and texted and emailed to the customer, the restaurant is emailed that the order is awaiting payment, and the customer hears that the order is confirmed once paid. If an item is not on the menu or the link fails, the customer is told staff will call, the restaurant gets the order by email and a task is created. For a reservation the assistant asks party size and special requests, then books a Table Reservation; the restaurant gets an email with the time and details and the customer gets confirmations and reminders. If the booking fails, staff are asked to call.

A Stripe webhook for completed checkouts finds or creates the customer by phone or email, emails and texts the customer that payment was received, and emails the restaurant a PAID notice with the order and any allergy notes so the kitchen can start. Other Stripe events are ignored with a note. Two hours after a Table Reservation ends, the guest gets a text and an email asking for a review at the restaurant's review link.

Install the snapshot, set the restaurant globals, add the menu, hours and delivery area to the knowledge base, create Stripe prices and fill the Menu Price Catalog, paste a restricted Stripe key on the payment link step, point a Stripe webhook for completed checkouts at the Payment Confirmations URL, set up and publish Table Reservation, connect an SMS number and email sender and assign the agent to your line or chat, run the acceptance tests in Stripe test mode, then switch to live keys and activate.