03 · Final audit & launch readiness

Launch approved for the rebuilt AI Home Solutions Assistant snapshot.

New-caller alerts, live transfer, property messages, question answering and the call summary all work. Team phone, sender and recording policy remain owner setup.

Source v7.1Rebuilt Sep 24, 2026Agent inactive during QAZero live channels
FINAL AUDITDECISION · APPROVED

Home Solutions
Receptionist

Source findings10
Workflows2
Behavior tests9 / 9
Dangling links0
RecommendationREADY
01 · Launch decision

The rebuilt snapshot is approved.

Basement and foundation companies receive the receptionist Votel designed: every caller is connected or leaves a complete property message, the team hears about new callers, and every answered call ends with a summary in the team's inbox.

Fixed

Destinations

No imported phone numbers; team alerts go to the support address.

Fixed

Honest answers

No prices, diagnoses, guarantees or demo promises.

Approved

Master generation

The agent can become the next official baseline.

Launch decision: approved. Team phone, caller ID, email sender, recording policy and business name are expected setup, followed by the acceptance calls.
02 · Rebuilt inventory

What the final snapshot contains.

AssetStateDetail
AI Home Solutions Assistant agentRebuilt

Inactive; GPT-5.4 Mini; one basement and foundation prompt.

Home Solutions Calls: Connect or Take a MessageConnected

Inbound trigger, lookup, new-caller email, greeting with two routes, forwarding, seven questions, team email, note, questions and close.

After the Call: Summary and Recording to the TeamConnected

Answered inbound calls only; summary and recording link to the team.

Fields and variableInstalled

Property Concern, Immediate Safety Concern, Property Address or Service Area, Best Callback Time and Company Name.

Home Solutions call handling workflow
Home Solutions Calls: Connect or Take a Message, saved September 24, 2026. Dashed steps need the owner's team phone or email sender.
Text version of this diagram

An inbound call looks up the caller by phone number. A new caller is created as a contact and the team gets a new-caller email; a known caller skips it. The greeting names the business, says the call may be recorded and asks whether the caller wants to be connected or to leave a message. A connect request rings the owner's team line. If the team answers, the connection is noted. If nobody answers, or the office is closed, or the caller chose to leave a message, the agent asks seven questions: first name, last name, best phone, what they are seeing at the property, whether anything is unsafe right now, the address or town, and the best callback time, all saved to the contact. The team gets a message email and a note is added. The agent asks whether it can help with anything else, answers general questions without prices, diagnoses, guarantees or availability, then says goodbye and ends the call.

After-call summary workflow
After the Call: Summary and Recording to the Team, saved September 24, 2026. Answered inbound calls only.
Text version of this diagram

When an answered inbound call ends, the team gets an email with the caller, the call length, Votel's call summary and a link to the recording when recording is on.

03 · Final validation

What was proven and what the owner proves.

ControlResultEvidence
Connected graphPass

No dangling links after an editor save; every branch ends.

ConversationPass

Complete simulator runs scored 96 and 97.

Conversation rulesPass

9 of 9 behavior tests.

Live transfer, email and recordingOwner step

Run the acceptance calls once the line and sender are connected.

04 · Owner setup

Connect the business, not the logic.

Home Solutions owner setup journey
Owner configuration, September 24, 2026.
Text version of this diagram

Install the snapshot, set the Company Name, enter the team phone and business hours on the forwarding step, choose the caller ID, connect an email sender and confirm the support address, decide on call recording and retention, add a knowledge base for common questions, assign the agent to the business line, run the acceptance calls, then activate.

Launch approved.

The rebuilt snapshot is ready for master snapshot generation and owner acceptance tests.

Open the buyer-facing guide →