Launch approved for the rebuilt Dental AI Receptionist snapshot.

The receptionist thanks the caller and offers to book, confirm or cancel an appointment, take a message or reach the team. Booking asks whether the visit is for gum care, implants or a sleep appliance, or for general care. General care books a General Appointment. Specialty care asks for the main office, the second location or a sleep appliance consultation and books that appointment type. A booking moves the patient to Appointment Scheduled and confirms; a failed booking takes a message for the team. Confirming collects name, phone, date and location, moves the patient to Confirmation Request, emails the team and says what was recorded. Cancelling collects the same details, moves the patient to Cancellation Request, emails the team, says the team will confirm, and offers to reschedule, which returns to the service question. A message collects name, phone, email and the message, moves the patient to Left a Message and emails the team. Asking for staff, or speaking a language other than English or Spanish, moves the patient to Call Forwarded and transfers to staff; when nobody answers or the office is closed, the receptionist takes a message. Spanish speakers are handed to the Spanish receptionist; if that handoff fails, a Spanish message is taken and emailed to the team.

Each of the four appointment types has its own booked trigger. When an appointment is booked, the patient is emailed a confirmation with the appointment time, the practice's registration link and directions, and the team is emailed the patient's details.

The Spanish receptionist runs the same call flow in Spanish, with a Spanish voice setting: new appointments on the same four booking types, confirmations, cancellations with a reschedule offer, messages and a staff transfer that falls back to a message.

Install the snapshot, set the practice name, patient registration link and directions, set up the four appointment types with provider, location and hours and publish them, enter the staff phone and office hours on both transfer steps, connect an email sender and confirm the team support address, add approved practice information to the knowledge base, assign the English agent to the practice line, run the acceptance calls in English and Spanish with a synthetic patient, then activate both agents.