A receptionist that qualifies project leads and follows up after the sale.
Votel built a receptionist for pool removal and landscaping businesses: qualify callers, capture the project, alert the team, then follow up with leads who pass and customers whose job is done. In the source, the call copy was full of placeholders, messages went to the wrong person, lead data went to a private webhook and both follow-up workflows were empty. The corrected version keeps every feature and makes each one work.
Open the level of detail you need.
Original audit
Source v2.1 inventory, the three workflows and the findings, unchanged.
Open audit →02Remediation
Each feature, what was broken, what changed and how it was checked.
View corrections →03Final audit
Rebuilt inventory, test results and the launch decision.
Open final audit →04Snapshot guide
What the finished snapshot does, what it installs and how to check it.
Open guide →05Owner setup center
Business settings, email, texts, webhook and acceptance tests.
Start setup →Every caller is qualified or heard, and every closed lead gets a follow-up.
Owner-neutral copy; pool, landscaping and other-question routes.
Ten intake answers saved to the contact and emailed to the team.
Returning and other callers leave a message that reaches the team.
Why Client Passed and Google Reviews, each by text and then email.
Conversations 88 to 100 after two fixes; behavior 10 of 12, both misses explained.